Property operating systems · malaysiaBook a strategy session

The operating system for shopping malls.

Leases, billing, tenants, the building and shoppers, on one unit record.

Built for the owners, general managers and finance heads who answer for a centre's income.

Anycomp Mall / Space · Level planConcept build

Level 2 · Centre A

28 lots · 61,200 sq ft NLA · Monday 07:30

Atrium void
L2-001
L2-002
L2-003
L2-004
L2-047
L2-006
L2-007
L2-008
L2-009
L2-010
L2-011
L2-012
L2-013
L2-014
L2-015
L2-016
L2-017
L2-018
L2-019
L2-020
L2-021
L2-022
L2-023
L2-024
L2-025
L2-026
L2-027
L2-028
L2-047 · fashion tenantArrears 64 days · RM 38,200Stage-3 notice ready for approval
TradingExpires within 90 daysIn arrearsVacant

Each lot opens its lease, its tenant's sales and its work orders.

Illustrative image. Interface panels are an illustrative concept build.

Built for the people who answer for a centre's income.

Anycomp Mall fits centres of 150,000 sq ft or more, and the groups that own several. Below that, we will say so on the first call.

  • GLC and statutory malls

    Public accountability for every ringgit of rent and every tender.

    audit trailboard paperstender evidence
  • Transit malls

    Footfall from the station, and tenants who trade on it.

    footfallcasual leasinglate trading
  • Single-owner malls

    The group's own asset, run without a large head office.

    rent rollarrearsone finance team
  • New malls before opening

    Leasing the centre, fitting it out and opening on the date.

    pre-leasingfit-outtrading start
  • Owners and REITs

    Income, occupancy and value, reported to a board or unitholders.

    NPIWALEDPU
  • Strata malls

    Many owners, one JMB or MC, and tenants who trade every day.

    maintenance chargessinking fundAGM

What changes in the first year.

Each change replaces a file, an inbox or a calendar that one person keeps today.

Mall staff reviewing the day's requests together
Requests today11 · 2 past SLA
TODAYWith anycomp mallWho notices first

Rent roll kept in Excel and re-keyed each month

Rent roll calculated from lease events. Nothing is edited silently.

Financial Controller

GTO collected by email and checked by hand

GTO through the tenant portal, checked against history and peers

Head of Leasing

Tenant requests arrive on WhatsApp

Work orders with location, SLA clock and photos on closure

Chief Engineer

Member sign-up on paper forms

A consented member record with receipts and points

Marketing Manager

CF and fire-certificate dates in a spreadsheet

A statutory calendar with 60, 30 and 7-day alerts and evidence

Centre GM

Eight stages, one unit record.

Each stage writes to the same unit, lease and tenant. Nothing is re-keyed between teams.

A mall concourse with shoppers and tenants trading

One centre, eight stages, one record.

Stage 01

Leasing

Leads, proposals and LOOs, approved inside set limits.

WRITESdeal · LOO
Stage 02

Space and fit-out

Split, merge and hand over units, with fit-out permits and inspections.

WRITESunit · handover date
Stage 03

Billing and e-Invoice

Rent, service charge and levies billed from the lease, each with a tax state.

WRITESinvoice · UUID
Stage 04

Collection

Receipts by FPX, DuitNow and bank transfer, allocated and reconciled.

WRITESreceipt · ageing
Stage 05

GTO

Monthly sales submitted, checked and billed as turnover rent above base.

WRITESsales · top-up
Stage 06

Building and energy

Work orders, PPM, CF dates and tenant meters.

WRITESwork order · meter
Stage 07

Shoppers

Members, consent, receipts and campaigns, joined to tenant sales.

WRITESmember · campaign
Stage 08

Owner report

NPI, occupancy and arrears for the board, from the same record.

WRITESowner pack

What each person sees on Monday morning.

One record, five views. Each person sees their own queue and the figures behind it.

A centre general manager

Centre GM

SEES

Arrears, expiries, incidents and certificates in one daily brief.

DOES

Approves renewals and waivers inside set limits.

A head of leasing

Head of Leasing

SEES

Vacancy, the 90-day expiry ladder and reversion by unit.

DOES

Issues LOOs from approved terms.

A financial controller

Financial Controller

SEES

Billing runs, e-Invoice status and ageing by tenant.

DOES

Closes the month from lease-derived figures.

A chief engineer

Chief Engineer

SEES

PPM due, open work orders and CF expiry dates.

DOES

Assigns contractors against SLA.

A marketing manager

Marketing Manager

SEES

Members, consents and campaign sales by tenant.

DOES

Runs tenant-funded offers and reports attributed sales.

Fourteen systems, in the order you need them.

Systems 1 to 6 carry the money. The rest join the same record when you are ready.

4 systems

Leasing and space

  • 01Property & Space ManagementFloor and stacking plans. Kiosks and car-park bays as inventory.
  • 02Leasing CRM & Deal PipelineLeads, proposals, the approval chain and LOOs.
  • 03Lease AdministrationEffective-dated terms, deposits, bank guarantees and critical dates.
  • 08Fit-out & RenovationDesign approval, permits, inspections and the trading-start date.
3 systems

Rent, billing and collection

  • 04Lease-to-CashCharge engine, billing runs, tax state per tenant, MyInvois.
  • 05GTO & Tenant SalesSales submission, validation and turnover rent above base.
  • 06Credit Control & CollectionsAgeing, four-stage reminders, payment plans and deposit cover.
3 systems

Tenants and the building

  • 07Tenant Portal & Tenant OperationsStatements, payments, GTO, requests and staff passes.
  • 09Facilities & EnergyEquipment register, PPM, work orders and the EECA pack.
  • 10Statutory Compliance & SafetyCF, fire certificate, licences and the audit pack.
2 systems

Shoppers and media

  • 11Shopper CRM, Loyalty & Mall AppMembers, consent, points, receipts and campaign attribution.
  • 12Casual Leasing, Media & EventsRate cards and bookings for kiosks, atrium and screens.
2 systems

Intelligence and platform

  • 13Mall Command CentreThe daily brief and exception queues over governed figures.
  • 14Anycomp Platform FoundationAccess by entity and unit, approvals, audit log and integrations.

System counts describe the designed architecture. Product screens are concept designs.

Malaysian law is built into the record.

Each row names the instrument and the evidence the system keeps. This is our Regulatory Control Inventory, in place of a logo wall.

AREAINSTRUMENTWhat anycomp mall doesEvidence kept
Service tax on rentalService Tax Act 2018 · rate order amended 2026A tax state per tenant: 6%, MSME-exempt or deferred. A tax code per charge line.Effective-dated tax state with its evidence
LHDN MyInvoise-Invoice General Guideline v4.8 · 30 Aug 2026Submits invoices and notes, stores the UUID and queues rejections for resubmission.UUID and submission log per document
Energy efficiencyEnergy Efficiency and Conservation Act 2024Connected-load inventory, tenant meters and documented tenant deductions.Deduction worksheet approved by the REM
Lifts and escalatorsOSH (Plant Requiring CF) Regulations 2024CF register. Monthly service and 3-monthly examination run as PPM.CF expiry and competent-person records
Fire certificateFire Services Act 1988Annual renewal calendar and fire-system PPM evidence.Renewal pack and defect closure
Personal dataPDPA 2010, as amended 2024Consent per member and purpose. Breach and data-subject request workflows.Consent time and source; breach register
Strata mallsStrata Management Act 2013Share units, a separate sinking-fund ledger, AGM and proxy records.AGM pack and tribunal evidence

Not legal advice. Validate rates and procedures with your tax adviser, counsel, registered energy manager and competent persons. Anycomp does not certify on behalf of Bomba, DOSH, LHDN, the Energy Commission or the Commissioner of Buildings.

Connects to
GL and ERPPOS feedsParking and LPRFootfall countersBMS and metersBanks: FPX, DuitNow, JomPAYLHDN MyInvoisWhatsApp

Hardware stays with your integrators. Anycomp reads from it and keeps the record.

Live in six steps. Priced after the session.

Each step ends with a document you sign. The quote follows the strategy session and names what is left out.

Step 01Pilot scopeOne centre, and how success is measured.SIGN-OFF
Step 02DesignSigned design, including what is left out.SIGN-OFF
Step 03Data moveRecords and balances in three checked passes.SIGN-OFF
Step 04Parallel runOne full month-end, old and new side by side.SIGN-OFF
Step 05Switch-overThe old system is retired only after sign-off.SIGN-OFF
Step 06HandoverSupport, named owners and your configuration.SIGN-OFF

A written quote after the strategy session.

No price list. Every quote names what is included and what is left out. It is priced on what you run:

Centres
Net lettable area
Tenancies
Systems chosen
Integrations
Book a strategy session

Yes. Units, leases, rent roll, arrears and deposits move in three checked passes. Your current system keeps billing until a month-end matches.

Tenant sales arrive by POS feed or the tenant portal. Parking and LPR connect read-only through your integrator.

Consent is recorded per member and purpose, with time and source. Breaches and data-subject requests follow a set workflow.

Yes. Start with Shopper CRM & Loyalty, joined to tenant sales. Billing can follow later.

Keep it if it works. Anycomp Mall connects through the integration hub, and work orders can stay where your engineers are.

In a Malaysian hosting region, with backup and disaster recovery. You own the data and can export it at any time.

The timeline is written into the pilot scope and signed before work starts. Lease-to-cash comes first.

You do. Charge rules, approval limits and templates are documented and handed over at step 6.

Book a strategy session for your centre.

90 minutes with your GM and finance head. It ends with a written scope for a pilot.

A shopper walking through a bright mall atrium